Achieving A 5-Star Award In Customer Care

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Join the discussion on the importance of customer care from a leadership perspective. Using the 5 Foundational Star Principles that guarantee customer satisfaction and customer loyalty, the difference between customer service and creating customer care and the behaviors that send the wrong message will become clear.
  • Topic(s): Broker/Owner/Manager, Brokerage Management
  • Presenter(s): Richard Flint
  • Audiences: Broker/Owner/Manager
  • Session#: 213-311
  • Session Length: 90 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 10, 2013

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Presenters

Handouts

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Browse sessions in this event

Bob Wolff
7 Highly Effective Habits for Super-Star Success
  • Topic(s): Residential Agent, Sales & Marketing
  • Audiences: Residential Agent
  • Session#: 213-121
  • Session Length: 60 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 8, 2013
Richard Flint
Achieving A 5-Star Award In Customer Care
  • Topic(s): Broker/Owner/Manager, Brokerage Management
  • Audiences: Broker/Owner/Manager
  • Session#: 213-311
  • Session Length: 90 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 10, 2013
Peter Mosca
Ask The Commercial Expert
  • Topic(s): Broker/Owner/Manager, Professional/Personal Development
  • Audiences: Broker/Owner/Manager
  • Session#: 213-315
  • Session Length: 60 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 10, 2013
Ian Grace
Become The Advertising Expert In Your Area
  • Topic(s): Residential Agent, Sales & Marketing
  • Audiences: Residential Agent
  • Session#: 213-304
  • Session Length: 60 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 10, 2013
Patricia DelRosso
Building Business Through the Use of the 1031 Exchange
  • Topic(s): Broker/Owner/Manager, Professional/Personal Development
  • Audiences: Broker/Owner/Manager
  • Session#: 213-212
  • Session Length: 60 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 9, 2013
Ken Burlington & more
Building Your Real Estate Business Using the New TLDs
  • Topic(s): Broker/Owner/Manager, Sales & Marketing
  • Audiences: Broker/Owner/Manager
  • Session#: 213-125
  • Session Length: 60 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 8, 2013
Lawrence Yun
Commercial Economic Issues & Trends Forum
  • Topic(s): Broker/Owner/Manager, Commercial
  • Audiences: Broker/Owner/Manager
  • Session#: 213-115
  • Session Length: 120 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 8, 2013
Aida Turbow & more
Communicating Globally: Technology Tools for Cross…
  • Topic(s): International, Business Technologies, International
  • Audiences: International
  • Session#: 213-111
  • Session Length: 90 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 8, 2013
Kathie Feldpausch & more
Creating Places to Enhance the Value of Your…
  • Topic(s): Broker/Owner/Manager, Market Segment/Residential
  • Audiences: Broker/Owner/Manager
  • Session#: 213-219
  • Session Length: 90 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 9, 2013