Achieving A 5-Star Award In Customer Care

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Join the discussion on the importance of customer care from a leadership perspective. Using the 5 Foundational Star Principles that guarantee customer satisfaction and customer loyalty, the difference between customer service and creating customer care and the behaviors that send the wrong message will become clear.
  • Topic(s): Broker/Owner/Manager, Brokerage Management
  • Presenter(s): Richard Flint
  • Audiences: Broker/Owner/Manager
  • Session#: 213-311
  • Session Length: 90 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 10, 2013

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