Achieving A 5-Star Award In Customer Care

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Join the discussion on the importance of customer care from a leadership perspective. Using the 5 Foundational Star Principles that guarantee customer satisfaction and customer loyalty, the difference between customer service and creating customer care and the behaviors that send the wrong message will become clear.
  • Topic(s): Audiences, Topics
  • Presenter(s): Richard Flint
  • Audiences: Broker/Owner/Manager
  • Session#: 213-311
  • Session Length: 90 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 10, 2013

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Presenters

Handouts

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Browse sessions in this event

7 Highly Effective Habits for Super-Star Success
  • Topic(s): Sales & Marketing
  • Presenter(s): Bob Wolff
  • Audiences: Residential Agent
  • Session#: 213-121
  • Session Length: 60 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 8, 2013
Achieving A 5-Star Award In Customer Care
  • Topic(s): Brokerage Management
  • Presenter(s): Richard Flint
  • Audiences: Broker/Owner/Manager
  • Session#: 213-311
  • Session Length: 90 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 10, 2013
Ask The Commercial Expert
  • Topic(s): Professional/Personal Development
  • Presenter(s): Peter L. Mosca
  • Audiences: Broker/Owner/Manager
  • Session#: 213-315
  • Session Length: 60 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 10, 2013
Become The Advertising Expert In Your Area
  • Topic(s): Sales & Marketing
  • Presenter(s): Ian J. Grace
  • Audiences: Residential Agent
  • Session#: 213-304
  • Session Length: 60 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 10, 2013
Building Business Through the Use of the 1031 Exchange
  • Topic(s): Professional/Personal Development
  • Presenter(s): Patricia DelRosso
  • Audiences: Broker/Owner/Manager
  • Session#: 213-212
  • Session Length: 60 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 9, 2013
Building Your Real Estate Business Using the New TLDs
  • Topic(s): Sales & Marketing
  • Presenter(s): Ken Burlington, REALTORS® Panel
  • Audiences: Broker/Owner/Manager
  • Session#: 213-125
  • Session Length: 60 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 8, 2013
Commercial Economic Issues & Trends Forum
  • Topic(s): Commercial
  • Presenter(s): Lawrence Yun
  • Audiences: Broker/Owner/Manager
  • Session#: 213-115
  • Session Length: 120 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 8, 2013
Communicating Globally: Technology Tools for Cross Border Transactions
  • Topic(s): Business Technologies, International
  • Presenter(s): Aida Turbow, John Mayfield, REALTORS® Panel
  • Audiences: International
  • Session#: 213-111
  • Session Length: 90 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 8, 2013
Creating Places to Enhance the Value of Your Community
  • Topic(s): Market Segment/Residential
  • Presenter(s): Kathie Feldpausch, REALTORS® Panel
  • Audiences: Broker/Owner/Manager
  • Session#: 213-219
  • Session Length: 90 min
  • Program: 2013 REALTORS Conference
  • Date: Nov 9, 2013